Why My Canon Printer is Not Printing?  Here Are Some Fixes

Canon printers are known for their reliability and quality printing, but even the best printers can experience problems from time to time. If your Canon printer is not printing, there are a few things you can check to troubleshoot the issue.

When your trusty Canon printer suddenly refuses to cooperate, it can be a frustrating experience. “Why is my Canon printer not printing?” While this issue can be caused by various factors, fear not! We’re here to help you troubleshoot and get your Canon printer back in action.

Major Points on Why My Canon Printer is not Printing:

1. Check for Basic Issues

Before diving into more complex troubleshooting steps, start with the basics:

  • Ensure your Canon printer is powered on and properly connected to your computer or network.
  • Confirm that there is paper in the tray and that it’s loaded correctly.
  • Make sure there’s enough ink or toner in your printer. Low ink or toner levels can prevent printing

2. Verify Printer Queues

Sometimes, print jobs can get stuck in the printer queue, preventing new jobs from printing. Follow these steps to clear the queue:

For Windows:

  • Open the Control Panel.
  • Go to “Devices and Printers.”
  • Right-click on your Canon printer and select “See what’s printing.”
  • Cancel any pending print jobs by clicking “Cancel All Documents.”

For Mac:

  • Click on the Apple menu, then select “System Preferences.”
  • Choose “Printers & Scanners.”
  • Select your Canon printer from the list and click “Open Print Queue.”
  • Cancel any pending print jobs. Update or Reinstall Drivers

3. Update or Reinstall Drivers

  • Outdated or corrupt printer drivers can also cause printing problems. Ensure you have the latest drivers installed:
  • Visit Canon’s official website and download the latest drivers for your specific printer model.
  • Follow the installation instructions carefully.

4. Check for Error Message

Your Canon printer may display error messages on its screen or on your computer. These messages can provide valuable information about the issue at hand. 

Common errors include paper jams, low ink/toner warnings, or connectivity problems. Follow the instructions provided in these messages to resolve the problem.

5. Restart Your Printer

A simple restart can work wonders. Turn off your Canon printer, unplug it from the power source, wait a minute or two, and then plug it back in. Power it on and try printing again.

6. Test Print a Diagnostic Page

Most Canon printers have a built-in diagnostic test page that can help you identify and resolve issues. Refer to your printer’s manual or Canon’s official website for instructions on how to print a diagnostic page. If the page prints successfully, the issue may lie with the specific document or file you were trying to print.

7. Check for Software Conflicts

Sometimes, other software or applications running on your computer can interfere with the printing process. Try printing from a different application or computer to see if the issue persists.

8. Contact Canon Support

If you’ve tried all the above steps and your Canon printer still won’t print, it may be time to contact Canon’s customer support. They can provide further guidance and, if necessary, arrange for a technician to assist you.

9. Check Network Connectivity

If your Canon printer is connected to your network, connectivity issues can prevent it from receiving print jobs. Here’s what to do:

  • Ensure your printer is connected to the same network as your computer.
  • Verify that the Wi-Fi or Ethernet connection is stable and not experiencing disruptions.
  • Restart your router to rule out network-related problems.

10. Inspect for Paper Jams

Paper jams are a common culprit for printing issues. Follow these steps to check for and clear any paper jams:

  • Open your printer’s access panels and carefully remove any stuck paper.
  • Ensure there are no torn pieces of paper left inside that could cause future jams.
  • Reload the paper and try printing again.

11. Clean Printer Heads

Over time, inkjet printer heads can become clogged, resulting in poor print quality or no printing at all. To clean the printer heads:

  • Refer to your printer’s manual for instructions on how to access and clean the printer heads.
  • Use the recommended cleaning solution or method specified in the manual.
  • Perform a test print to check if the issue is resolved.

12. Run a Printer Troubleshooter

Both Windows and Mac operating systems offer built-in printer troubleshooters that can automatically diagnose and attempt to fix common printer problems. Here’s how to use them:

For Windows:

  • Go to “Settings” > “Devices” > “Printers & scanners.”
  • Select your Canon printer and click “Manage.”
  • Click on “Run the troubleshooter.”

For Mac:

  • Click on the Apple menu and go to “System Preferences.”
  • Choose “Printers & Scanners.”
  • Select your Canon printer and click the “Open Print Queue” button.
  • Click “Printer” in the menu bar and choose “Diagnose.”

13. Update Firmware

Outdated printer firmware can lead to compatibility issues and printing problems. Check Canon’s official website for firmware updates for your printer model and follow the instructions to update it.

14. Reset Your Printer

If all else fails, you can try resetting your Canon printer to its factory settings:

  • Consult your printer’s manual for instructions on how to perform a factory reset.
  • Keep in mind that this will erase any custom settings, so it should be a last resort.

15. Seek Professional Assistance

If none of the above steps resolve your printing issue, it may be time to contact a professional technician. Canon’s customer support or a local printer repair service can help diagnose and fix more complex hardware problems.

Incorporating these additional headings into your troubleshooting process should provide you with a comprehensive guide to tackle the “Why is my Canon printer not printing?” issue effectively. Happy troubleshooting!


In conclusion, a non-printing Canon printer can be a vexing problem, but with the right troubleshooting steps, you can often resolve the issue on your own. 

By systematically checking for common problems, updating drivers, and seeking assistance when needed, you can get your Canon printer back to producing crisp and clear documents in no time. Happy printing!

Frequently Asked Questions:

Why is my Canon printer not printing, even though it has enough ink or toner?

This issue could be due to a clogged printhead. Over time, ink or toner residue can build up and block the printhead nozzles, preventing proper printing. Try running a printhead cleaning cycle from your printer’s settings to resolve this problem.

I’ve checked everything, but my Canon printer still won’t print. What should I do next?

If you’ve exhausted all troubleshooting steps and your Canon printer still won’t print, it may be a hardware issue. Contact Canon customer support or a professional technician to assess and repair any potential hardware problems, such as a malfunctioning printhead or connectivity issues.

My Canon printer is connected wirelessly, but it won’t print from my computer. What should I check?

When dealing with wireless printing issues, ensure that both your printer and computer are connected to the same Wi-Fi network. Additionally, check if there are any firewalls or security software on your computer that may be blocking the printer’s access. Restarting and printer can also help resolve wireless connectivity issues.

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